Contact Support & Feedback
Have a question, feedback, or a suggestion for a new sizer utility? We are always happy to hear from you. Reach out to our support team directly.
Direct Email
support@toolxhub.com
Expect a reply within 24-48 business hours.
Operation Hours
Mon - Fri: 9:00 AM - 6:00 PM IST
Weekends: Urgent inquiries only.
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Common Troubleshooting Support
1. My compressed image appears blurred, how do I fix it?
Ensure your starting original file is of high resolution and shot with good focus and bright lighting. Compressing an already heavily-blurry WhatsApp image down to 20KB is very likely to cause further pixelation.
2. I get a file type error during upload on my exam portal, why?
Check that the file extension is exact (e.g. .jpg or .jpeg instead of .png). Many portals strictly reject PNG formats. Utilize our format converter tool first to produce a clean, white-background JPEG file.
3. Is it possible to request a specific portal preset?
Absolutely! If you are a recruiter, educator, or applicant and want a customized sizer preset for a specific portal, write to us at support@toolxhub.com with the official upload requirements link, and we'll deploy a new tool under 24 hours!